Privacy policy


Last Updated: April 2026

At VR Supplies®, we believe your data belongs to you. This policy describes how we collect, use, and protect your personal information when you visit, shop, or communicate with us.

1. CONSENT & USE OF INFORMATION

When you provide us with personal information to complete a transaction, verify your credit card, or arrange for a delivery, it is implied that you consent to our collecting that information and using it for that specific reason only.

If you have opted-in as a subscriber, from time to time, we may contact you to alert you to specials and other marketing initiatives. We will always provide you with a clear opportunity to opt out or unsubscribe from these communications at any time.

2. DATA PROTECTION & THIRD PARTIES

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties for marketing or "data harvesting" purposes.

This does not include trusted third-party service providers who assist us in operating our site, conducting our business, or servicing your orders (such as shipping carriers and payment processors). We only share data with these partners if they agree to keep this information confidential and use it solely to perform their services for us.

3. OUR SERVICE PARTNERS

Our store is powered by Shopify, and we use specialized tools for payments and feedback. Each of these partners has their own privacy practices and handles your data in accordance with their own policies:

E-commerce Platform: Shopify hosts our store and processes your information to provide and improve the platform. You can review the Shopify Privacy Policy here.

4. PERSONAL INFORMATION WE COLLECT

To provide you with a curated shopping experience, we may collect:

  • Contact Details: Name, email, phone number, and shipping/billing addresses.

  • Transaction Info: Items viewed, cart additions, and past purchase history.

  • Technical Data: IP address and device type (to ensure a secure and functional site experience).

5. SECURITY & RETENTION

We implement reasonable precautions and follow industry best practices to protect your information. Please note that while we use secure, encrypted channels (SSL), no method of transmission over the internet is 100% secure. We retain your data only as long as necessary to fulfill your orders, comply with legal obligations, or maintain your account.

6. YOUR RIGHTS & CHOICES

Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you. You may also opt-out of "targeted advertising" by using the Global Privacy Control (GPC) signal in your browser or by contacting us directly.

7. CONTACT INFORMATION

If you would like to access, amend, or delete any personal information we have about you, or if you have any questions about our privacy practices, please contact us:

VR Supplies®

Email: hello@vr.supplies

Registered Business is located in Kelowna, BC, CA. To write to us please text 2 5 0 - 8 6 4 - 8 5 8 9